Shipping policy

Shipping Policy

At E-Scooter Hut, we aim to dispatch all orders quickly and efficiently.

Processing & Dispatch Times

Priority Dispatch

Orders placed using:

  • Priority Dispatch

  • Overseas Priority Dispatch

are dispatched on the next working day.

Standard Shipping

Orders placed using:

  • Standard Shipping

  • Overseas Standard Shipping

are dispatched within 2 working days.

Delivery Information

Delivery times may vary depending on:

  • destination country

  • courier service

  • customs processing (for international orders)

Tracking information will be provided once your order has been dispatched.

Working Days

Working days are:

  • Monday to Friday

  • excluding public holidays

Orders placed on weekends or public holidays will begin processing on the next working day.

International Orders

International customers are responsible for any applicable customs duties, import taxes, or local handling fees required by their country.

Delivery Delays

While we aim to meet all estimated dispatch and delivery timeframes, delays caused by couriers, weather, customs, or other external factors may occasionally occur and are outside of our control.

If you experience any issues with your delivery, please contact us and we will do our best to assist.